Consulting

Links from DCG Consulting site

The First 90 Days: What Every Dealership Should Know to Train & Retain Employees

By Stephanie Licata  The amount of money that employee turnover costs dealerships is no secret. For the nitty gritting on the staggering uphill battle the...

From Boss to Coach: BUT HOW?

A version of this article was originally published on LinkedIn by Stephanie Licata, M.A. A.C.C.  I just read my zillionth article on how bosses are...

DCG Consulting: Becoming An Extraordinary Dealer

By Stephanie Licata As I write this, I am sitting in the customer lounge of my popular import brand dealership, one I’ve been doing business...

Is Your Dealership Retaining Top Talent?

By Stephanie Licata, M.A., A.C.C. You may wonder why your “best salesperson” left your dealership or why you keep investing in people who don’t stay....