‘Subaru Loves Pets’ Initiative Helps Animals and Wins Over Dog Owners

By Mia Bevacqua Nearly everyone loves dogs and other companion animals. And Subaru is cashing in on that emotion – while also helping our furry...

How Much Bad or Outdated Information is In Your CRM?

By Tracey E. Schelmetic It happens to everyone once in a while: you receive a piece of commercial mail that’s been forwarded from an address...

Automatic Emergency Braking: Safety Feature or Liability Risk?

By Mia Bevacqua Automatic emergency braking (AEB) is designed to improve vehicle safety. Yet there are mounting complaints that the technology often doesn’t work –...

Middle-Class Americans Can’t Afford Their Long-Term Car Loans

By Mia Bevacqua  Travel through any middle-class neighborhood and you’ll see a multitude of costly, late-model vehicles lined up. Fully-loaded pickup trucks, which often have...

DealerPolicy Study Uncovers Strong Opportunity for Dealers in Vehicle Insurance

By Tracey Schelmetic When it comes to dealing with insuring their vehicles, car buyers are overwhelmingly happy to let someone else do it. A study...

Innovative Mentorship Programs Aim to Help Employees and Boost Revenue

By Mia Bevacqua  It’s no secret the automotive industry is in desperate need of qualified technicians. Far too many techs lack the knowledge to complete...

Internet of Things Provider Partners with Sprint for Dealership Add-On Service

By Tracey E. Schelmetic The astronomical growth of “Internet of Things,” or IoT, devices, has not left the auto industry unmarked. Today, many smart car...

Report Finds Autonomous Vehicles Gaining Acceptance

By Mia Bevacqua Although fully autonomous vehicles (AVs) aren’t in dealership showrooms yet, it’s only a matter of time. Self-driving cars are steadily overcoming several...

UAW Strike Against GM Affecting the Availability of GM Parts

Tracey E. Schelmetic While the two-week old strike against GM by the United Auto Workers (UAW) may not have affected consumers and dealerships directly, that...

New Study Finds Car Buyers Warming Up to AI and Automation

By Mia Bevacqua Artificial intelligence (AI) used to be the stuff of science fiction movies. But now it’s everywhere – including the dealership showroom. And...

DealerMax Brand Acquired by Profit By Design Founders to Help Dealerships Expand Margins

By Tracey Schelmetic As circumstances shrink dealership profit margins, many businesses are turning to consultants to reform operations in a way that can maximize profitability...

Answer to Technician Shortage May Lie in Gen Z

By Mia Bevacqua Dealerships across the country are desperate for technicians – especially younger individuals who have many working years left. But trade schools in...

GM Adopts Dealer Inspire Website-Building Platform for Its 4,000 Dealerships

By Tracey E. Schelmetic Dealer websites can be a rather hit-and-miss affair for consumers. Some dealers are attentive to their websites and spend time ensuring...

Nissan Investing in US Charging Station Network

By Mia Bevacqua Without a doubt, one of the biggest hurdles for electric vehicles (EVs) is infrastructure. Consumers, especially those who live in rural areas,...

Memphis Dealer Association Opens New Technician Training School

As older auto technicians retire and the pace at which they’re replaced lags, more vehicle dealership associations are doing something about it by forming...

Study Measures Americans “Time Saved” Attitudes Toward Ride Sharing and Automated Vehicles

Are Americans eager to get into driverless vehicles for robo-rides to work? It would seem not, according to a new study by researchers at...

New Survey Gathers Customer Sentiment on Extended Vehicle Service Contracts

Extended vehicle service contracts are lucrative for auto dealers. They can often be a harder sell for customers, however, who initially see them only...

CarMax Adds Texas to Its Roster of States for Home Vehicle Delivery

Buy online? Check. Return policy? Check. Home delivery? Check. Sounds like an Amazon purchase, but in an increasing number of states, it’s actually a...

Consider What Customer Questions Your Website Should Be Answering

In the earliest days of car shopping, potential customers are trying to answer two fundamental questions: “What vehicle should I buy?” and “What dealer...

DMS Company Data Access Point Partners with ZestFinance for Machine Learning for Loans

While we still have a quaint image of loan officers sitting behind desks making decisions about vehicle loans as well as most other type...

Ford is Selling Its Canvas Subscription Business to Startup Fair

While recent business moves indicate that Ford is retreating from its business in Europe, largely due to an inability to meet stringent rules about...

U.S. Automakers Have Almost Entirely Retreated from Europe

What was missing from last week’s Frankfurt Motor Show? American vehicle manufacturers were noted for their absence. Only Ford was on display, and with...

Frankfurt Motor Show Showcases Next-Gen Dashboard Display

It’s to be expected at an auto show, just as with a fashion show: some rather outlandish concepts added to stir talk, draw cameras...

New Study Finds Significant Reductions in Crashes with Automated Safety Features

Love them or hate them, the automated safety features that are showing up in new vehicles seem to be making a difference in safety,...

Cox Adds Features to CAR&I Solution

Closing a deal may mean different things in different sales transactions, but all deals require one thing: the most updated information possible. Dealers need...

CarMax to Hold Nationwide Technician Recruiting Program to Fill 850 Positions

The largest retailer of used vehicles in the United States is hiring. Richmond, Virginia-based CarMax, Inc. recently announced that it plans to add 850...

Quirky Cars.com Survey Gauges How Much Americans Love Their Vehicles

Maybe it’s a testament to how much we love our vehicles, or maybe it’s a proclamation of how much we dislike the dentist: a...

American-Made Japanese Vehicles Buck Trend and Show Dropping Prices in August

August sales numbers were an extremely mixed bag of results. The fortuitous timing of Labor Day primarily in August meant that unit sales increased...

J.D. Power Study Ranks Dealer Satisfaction with Financing Partners

When customers apply for vehicle financing today, it’s becoming clear that they want it to be easy, transparent and fast. It’s also apparent that...

Optimizing Your Dealership Web Site for Mobility

When you visualize digital marketing, you may be picturing customers sitting at home on their desktop computers. The picture needs to change, however: research...