SEASON 2 | EPISODE 7: With new pricing tool, data drives used car profits
“When business is good and easy, I fear that dealers often turn away from important disciplines and strategies to make even more money.” —Dale...
SEASON 2 | EPISODE 8: Bridging the Gap Between Traditional & Digital Retail
“I remember my dealer principal said, ‘Nobody’s ever gonna buy cars through a damn website!’...I need to call him today and have another conversation!”...
SEASON 2 | EPISODE 9: Every Tech Integration is a Win-Win-Win | Derek D...
“We set the foundation last year. This year is—now dealers are leveraging the product—how do we just make it better for them?” — Emil...
SEASON 2 | EPISODE 10: “We Can’t Put the Genie Back in the Bottle”...
"We gotta keep moving forward...because consumers aren’t going backwards.” — Jessica Stafford
The past year has transformed car buying—from process streamlining, to digital customer relationships,...
SEASON 2 | EPISODE 11: Auto Sales in the Information Age | w/ Juan...
“It all comes back to the consumer expectations and the consumer desire for price transparency.” — Jade Terreberry
Today’s episode is about clarity of...
SEASON 2 | EPISODE 12: “Get dirty with data” | Digital Marketing w/ Kevin...
“My job is to make understanding your marketing efforts and your targeting much easier to take action on.” — Kevin LeSage
Kevin LeSage’s career has...
SEASON 2 | EPISODE 13: “There are two questions buyers ask…” | with Bob...
“The best digital retail product is the one you actually use.” — Bob George
“What car?” and “What dealer?” This past year, the “what dealer”...
SEASON 2 | EPISODE 14: “80% — It’s shocking!” | Chase Abbott, VP of...
“There is no out-of-the-box customer or employee culture that you just install...They all mean different things to different people, and in order to know,...
SEASON 2 | EPISODE 15: “The Ecosystem of Consumer, Dealer, & Lender” | with...
“There’s change that’s occurred for the best—for the consumer, the dealer, the lender—that’s going to continue and keep getting better.” — Emil Banga
Derek...
SEASON 2 | EPISODE 16: Fast Talk: New Car Sales Trends & Tips |...
“You look at the new car sales results and you think that this country is absolutely on fire right now...it’s just a remarkable thing.”...
SEASON 2 | EPISODE 17: Turning Wins & Losses into Future Successes | w....
“We’ve got a stimulus check, we’ve got tax time, we’ve got a lot of cash in the pocket, so that tends to change what...
SEASON 2 | EPISODE 18: The Data Bill of Rights | Tracy Fred &...
“Every consumer out there wants a personalized experience, and leveraging data allows dealers to deliver that personalized experience.” — Tracy Fred
If you’re not...
SEASON 2 | EPISODE 19: New Rules in Client Engagement | Mandi Fang, VP...
Using data and technology will allow us to become efficient and effective at delivering not only products but also experiences...What the digital transformation allows...
SEASON 2 | EPISODE 20: Merchandising During Inventory Shortage | Nathan Fox of Cox...
“I always think there’s a strong connection between the product you have on your lot, the way you price it, and the promotional merchandising...
SEASON 2 | EPISODE 21: A “Legislative Renaissance” Impacting Digital Car Deals | with...
“Those DMVs that had these foundational solutions going into the pandemic fared much better than those that didn’t...and those states that didn’t, it resulted...
SEASON 3 | EPISODE 1: Success Secrets from an A-list Dealer | Aaron Zeigler,...
“We realized if we could take out the fear of the unknown for our employees and make them comfortable … then we could focus...
SEASON 2 | EPISODE 22: How to sell a car before it hits the...
“There’s never been more private equity money, more public money, and more auto group money out there to buy. It’s really amazing how many...
SEASON 3 | EPISODE 2: A Purpose for the Profit | Troy Duhon, Founder...
“You don’t need to be the biggest. What you need to be is the best. And the question is, What are you called to...
SEASON 3 | EPISODE 3: “The best days are ahead of us.” | Tom...
“I’ve interviewed all the manufacturers. Every single one of them feels the same way...their overhead is down. They’re making double the money. So why...
SEASON 3 | EPISODE 4: “Lost Profit is Preventable.” | Tim Devine, Executive Manager,...
"Everybody’s doing well. But what the good dealers are thinking about is, ‘This isn’t going to last forever. I need to create a sustainable...
SEASON 3 | EPISODE 5: “The Perfect Storm” | Dave Cantin, President & CEO,...
"Almost like walking into an Apple store, you’re going to sit down and build your next car...exactly how you want it. That’s what I...
SEASON 3 | EPISODE 6: “Let’s look at it from 10,000 ft.” | Ernie...
“Let’s look at it from 10,000 ft.” — Ernie Boch Jr.
Ernie Boch is an automotive entrepreneur, global philanthropist, accomplished musician, and all-around fascinating guy.
He’s...
SEASON 3 | EPISODE 7: “Consumers are widening their search radius” | Alex Vetter,...
"Consumers are widening their search radius” — Alex Vetter
You might be surprised to learn, Alex Vetter isn't exactly a car guy.
But to hear...
SEASON 3 | EPISODE 8: “Hopefully those lessons stick” || Bernie Moreno, President, Bernie...
“Once chips are more available, will they crank up production volume and oversupply cars? Will dealers go back into bad habits? Or will there...
SEASON 3 | EPISODE 9: ”At the end of the day, if I’m in...
“Our mission statement is pretty simple, it's two words. It's “to serve” — the customer, the community, our families and each other. And it...
SEASON 3 | EPISODE 10: “I want to be a part of something bigger.”...
“That’s one thing about this industry. It’s been tested every way to Sunday. It’s resilient. It’s gonna bounce back...People need cars and they always...
SEASON 3 | EPISODE 11: “We’re really in the people business.” || Rick Ford,...
“We have four pillars, and number one is our employees . . . I’m a firm believer that happy employees translate to happy customers.”
Rick...
SEASON 3 | EPISODE 12: “There’s a goldmine for talent” || Cheryl Thompson,...
“We want to be able to leverage diversity, so that everyone can bring their best selves to work and do their best work.”
The automotive...
SEASON 3 | EPISODE 14: “What’s your game plan?” || Scott Biehl, CEO, Triunity...
“You should always be mentored by somebody, and you should always be mentoring somebody else.”
Today we talk less about technical aspects of the auto...
SEASON 3 | EPISODE 15: “Put the dealer in full control.” || Paul Meijer,...
"How can we make the dealer’s life easier while offering vendors an opportunity to position themselves in front of an audience that they might...