“Those DMVs that had these foundational solutions going into the pandemic fared much better than those that didn’t…and those states that didn’t, it resulted in insurmountable backlogs at the DMV that they were trying to dig out of.” — Sarah Hunsicker
In a growing number of states, car dealers can now enhance the car buying experience by saving their customers the trip to the DMV, when they integrate electronic solutions for registration and titling.
Today on DNT, Derek D is joined by two key members of the team at Dealertrack: Kait Gavin, VP of Operations, and Sarah Hunsicker, Director of Government Affairs. Kait and Sarah work together daily, communicating from coast to coast on solutions that connect dealerships to DMVs and take the tedium out of vehicle registration and titling.
Interview Highlights — Sarah and Kait describe:
- The picture of U.S. states rolling out digital solutions at the DMV. They tell us who’s adopting them, who’s enforcing them, and who’s lagging behind — and what this means for auto dealers in different states.
- How electronic solutions are giving car buyers the ability to buy a vehicle in one state and register it in another — and how this could transform the landscape of auto retail.
- The advantages enjoyed by states that had these solutions in place before the pandemic, and the wakeup call to those that didn’t.
Dealertrack builds integrated technologies that make vehicle documentation—like registration and titling—faster and easier for all parties, from dealers, to state agencies, to consumers, helping to expedite car sales and power growth in the automotive industry.
Derek D is an actor, comedian, and host with 15 years of experience in the entertainment industry. Before becoming a host on the DNT podcast, Derek was well known in the automotive industry for hosting the award-winning car news show Fast Lane Daily.
| Dealer News Today is a Dave Cantin Group–Cox Automotive partnership