The Final Vehicle Built at GM’s Lordstown Plant Rolls Off Assembly Line

General Motors’ assembly plant near Youngstown, Ohio has been idled for the first time in more than 50 years beginning on Wednesday. With the...

Consumer Auto Loan Defaults Declined in September

Good financial news hasn’t been plentiful lately, but it’s there if you look for it. By at least one measure important to auto dealers,...

SheCar Aims to Make the Car Buying Process More Transparent

Many women report being wary of car shopping. They’re worried they may be the targets of “bait and switch” sales tactics or be duped...

Gubagoo Chat App for Dealerships Makes Facebook Marketplace Listings Easy

Customer support by chat is vital today. Americans, now more accustomed to text messaging than talking on the telephone, are heavily reliant on it,...

Carvana Opens 10th “Car Vending Machine” in Gaithersburg, Maryland

Quick…list the things you’ve bought from a vending machine. Soda, snacks and coffee spring to mind. Personal care products, perhaps. Even paperbacks in an...

BMW’s “Shy Tech” Makes Use of Smart Materials for Gesture Control

Attendees of the Consumer Electronics Show (CES) saw something interesting in the BMW pavilion: the curious interior of the BMW Vision iNEXT, a fully...

With Data From 3.2 million Car Owners, J.D. Power Relaunches Website as Car-Shopping Tool

J.D. Power, an information-services firm known especially for its customer-satisfaction studies of new cars, has relaunched its primary public-facing website, converting the site into...

2018’s Vehicles with the Longest “Days to Turn” Rates

In the U.S., customer tastes in vehicles can shift unpredictably. In recent years, customers have preferred larger vehicles such as trucks, SUVs and cross-overs,...

Nissan’s Board Votes Unanimously to Oust Carlos Ghosn

Japan’s Nissan Motor Co.’s board has unanimously voted to fire Chairman Carlos Ghosn based on allegations that Ghosn misused company money to enrich himself...

New York, Connecticut, and Florida Dealerships Targeted by Crime

Car dealerships are no strangers to robbery and violent altercations, given the items of value they keep on the premises (not only vehicles, but...

Customer Convenience Improves Loyalty to Dealer Service Departments

How loyal are your customers when it comes to returning their vehicles to you for service? If you’re like most other dealers, the answer...

Returning Calls and Emails: The Art of Dealership Communications

Returning Calls and Emails: The Art of Dealership Communications At some point, most people have set out to make improvements on their homes. It might...

NADA Predicts 2019 Vehicle Sales Will Fall Below 17 Million

While there are still 12 days left until the end of 2018, automotive business associations are already putting forth some numbers for total vehicle...

New Jersey Lawmakers Reintroduce Bills to Protect Used Car Buyers

Lawmakers in New Jersey have taken steps to clean up what they say are nefarious practices in the used car industry. The legislation, sponsored...

FCA Announces Jeep Wave Subscription Plan

Fiat Chrysler Automobiles announced its five-year-plan this week, and among some of the company’s more noteworthy goals is a plan to launch Jeep Wave,...

The Disconnect Between Dealer Marketing and Technology

At a twenty-first century dealership, it’s hard to see sometimes where marketing ends, and technology begins. Most marketing is done via technology solutions such...

Turo Go Dongle Enables “Airbnb For Vehicles”

It would take a particularly Zen kind of person to be comfortable with allowing strangers to use their car, but this type of “Airbnb”...

With the Opening of South Carolina Plant, Volvo Becomes a U.S. Car Maker

Perhaps just in time for tariffs that are expected to cause automakers a host of headaches, Swedish car maker Volvo has opened its first...

California Dealer Association Asks Volvo to Suspend Subscription Service

The start for vehicle subscriptions has been bumpy. Cadillac has indefinitely suspended its BOOK vehicle subscription service. According to the Wall Street Journal, the...

Ford’s Beekeeping Program Is All the Buzz

Ford has its sights on helping the ecosystem in a very unusual way. The company announced its global beekeeping program by introducing six new...

Washington State’s EV Tax Exemptions to Expire on May 31

Last month, the State of Washington announced that it had reached the 7,500-vehicle threshold for its clean-alternative fuel, electric, and plug-in hybrid vehicle sales and use...

Car2Go’s “Free Floating” Carsharing Service to Begin Pilot Program in Chicago

So you’re a city dweller and you need a car for a short time, but you don’t have the time or the desire to...

Automakers’ Meeting with Trump Shows Nervousness about NAFTA, Tariffs and China

While the Trump administration has been a mixed-bag of results for American and foreign automakers, there is evidence that some policy is drifting from...

Finally, an AI-Driven App for Dealer Appraisal

When customers enter a dealership with a trade-in, their primary goal is to get the best possible deal. There are a variety of apps...

Mobiliti Adds Staten Island-based Island Auto Group to Its Subscription Service

As vehicle subscription takes hold in the minds of consumers -- who are warming to the idea that they can subscribe to cars, trucks...

Cox Dealer Sentiment Index Finds Increased Concerns About Vehicle Market

Interest rates, rising prices and political turmoil have combined to make consumers nervous about vehicle buying at the moment, and this is reflected in...

Ford Follows GM in Eliminating Monthly Sales Reports in Favor of Quarterly Reports

Last year, GM took a bold step when it came to sales reporting: it ceased monthly reporting of sales and instead began generating quarterly...

Major Online Auto Parts Supplier Settles with California for Emissions Violations

California has some of the toughest environmental rules in the country, particularly when it comes to air pollution. The California Air Resources Board (CARB)...

Raving Fans Versus Blood Enemies: Dealerships Provoke the Most Polarized Yelp Reviews

A recent analysis of data from Yelp, one of the largest forums for online reviews, found that reviews of automobile dealerships are more polarized...

Studies Find That Keyless Vehicle Entry is Easy to Hack with Basic Equipment

Keyless vehicle entry is far more secure than using mechanical keys, correct? Not according to a new study, which found that most keyless entry...