Automakers and Dealers Finding Exemptions in New, Stringent Data Privacy Laws

As vehicles become smarter, the amount of data they collect escalates. Thanks to onboard systems and sensors, vehicles today can collect information about driving...

Silicon Valley Startup Testing Autonomous Truck Platooning System

While autonomous driving technology may not exactly be taking the personal vehicle world by storm yet – though you’d never know if from the...

Automakers Plan Virtual Reality to Ban Boredom in Self-Driving Cars

Autonomous vehicle technology has promised to solve a lot of the world’s travel-related ills. It could help regulate the flow of traffic, rerouting vehicles...

Automakers Hire Hackers to Probe for Vulnerabilities in Onboard Systems

As connected cars become more sophisticated, collect more data and are more responsible for passenger and pedestrian safety, it’s natural to wonder if this...

Volkswagen Launches Free-Floating App-Based Car-Sharing Program in Berlin

“It’s electric” may sound like a flashback to a dance floor in the 1980s, but it’s also emblazoned on the side of Volkswagen’s new...

Virtual Showrooms May Be the Answer to Shrinking Profit Margins

A large vehicle showroom is often considered to be a sacred element of the car sales process. It’s the jewel in the center of...

DMS Company Settles with FTC Over Data Breach

Given the nature of the auto sales business, most dealers keep at least some sensitive personal information in their files—names, Social Security numbers, bank...

Emerging Catalog Technologies Can Rev Up Auto Parts Sales

By Al Bredenberg, Senior Writer Thinking about boosting your service and parts business to make up for softer new car sales? Selling original equipment parts...

Group 1 Automotive Begins Pilot of Its AcceleRide Online Buying Platform

Vehicle buyers are shopping online more than ever. They’re not only researching makes and models, they’re investigating features, looking at photos, taking virtual “walk...

Hertz Enters the Increasingly Crowded Vehicle Subscription Market

With autonomous driving, car-sharing and vehicle subscriptions, the automotive headline of the year might be something like, “Alternatives to Vehicle Ownership.” Younger Americans, cash-strapped,...

GM and Michelin Unveil Prototype of Airless Tire

While much has changed about cars in the last 100 years, one detail has remained largely the same: tires are made out of pneumatically...

Are You Using Data and AI to Personalize Car Shoppers’ Browsing Experiences?

We’ve gotten used to our online browsing for products and services getting a bit personal. Do a Google search for deck furniture, for example,...

Let’s Talk About the Most Annoying New Car Features

Cars sell on features. That’s some conventional wisdom…take it or leave it. More specifically, the emotions created by a car’s features are what sell....

The Race to Control Smart Vehicle Data

There’s a new saying – or there should be – that anyone who has been in business for long enough in the twenty-first century...

Installing GPS and Starter Interrupters in Vehicles Is a Legal Gray Area for Dealers...

“Don’t let customers drive off with your profits!" “Our easy-to-use tracking apps make it easy for car dealerships and auto finance companies track their assets.” “Sell...

Google Opens Android Automotive to Third-Party Developers

Google’s Android Automotive open-source mobile operating system will soon be open to some outside developers, according to the company. The goal is to allow...

Digital Odometer Fraud is On the Rise, Says Carfax

According to a new study by Carfax, odometer fraud is on the rise. The company is partnering with the National Highway Traffic Safety Administration...

Why Are EV Sales in the U.S. So Sluggish? It Might Be Psychology

Electric vehicles (EVs) are proving to be runaway successes in some parts of the world. The uptake has been particularly high in northern Europe....

Consumers Express Mixed Feelings About Payments Via Connected Car Platforms

We’re changing our ideas about what paying for services means. While most of us are accustomed to paying by credit or debit cards, and...

Does Audi’s Green Light Optimized Speed Advisory Actually Work?

We’ve all had those days when it seems like every traffic light that we approach is red. We start to wonder if we have...

Volvo U.S. CEO Warns Vehicle Dealers Jeff Bezos Is Coming for Their Business

At a National Automobile Dealers Association (NADA) event collocated with this week’s New York International Auto Show, Anders Gustafsson, CEO of Volvo Car’s U.S.,...

DMS Industry Set to Grow Thanks to Technology

Dealer management systems (DMS), which lie at the core of dealership businesses, were once a rather standalone solution. Dealers and sales personnel often had...

Ford X Startup Incubator Launches Find Your Ford Online Platform

Ford X is an in-house startup incubator that puts money behind ideas, most of them from Ford employees. The goal is to keep a...

Cleveland Auto Dealer Debuts Blockchain Software for Vehicle Titles

We do many things online or on our smart phones today, but some of them – including the distribution of auto titles – are...

Carvana Chooses Pittsburgh for Its 16th Vending Machine

Last week, e-commerce-based vehicle seller Carvana announced the opening of its second car vending machine in Pennsylvania. The new structure, located at 1300 Brockwell...

Digital Communications Top Auto Service Customers’ Satisfaction Ratings

In your vehicle service department, are you communicating with customers how they want, or are you still dictating to customers what you want? The...

Volvo Becomes First Automaker to Adopt Post-Crash Connected Car Service Accident Advisor

While connected car technology is often assumed to be mostly “infotainment,” a mix of music and web browsing with perhaps a little navigation thrown...

“Imagine by Kia” Concept Car Is the Stuff of Electric Dreams

While the Geneva Motor Show is a well-established proving ground for concept vehicles from luxury automakers, it was Kia that attracted the most attention...

“Vroom” or “Purr”? Adding Sound to EVs for Pedestrian Safety

Several years ago, a 60-Minutes piece on Tesla’s first roadster raised a twenty-first century conundrum. To the recorded footage of the vehicle in operation,...

Daimler and BMW Make Joint Promises About Consumer Data Safety

How much data are consumers going to be expected to give up in the era of the connected car? As much as possible, since...