Does your dealership have a customer relationship management solution, or CRM? Let’s rephrase that question in a more relevant way: does your dealership have an effective CRM solution that the staff actually uses in the way it was intended? There is evidence that dealerships that use CRM sell more cars.
NADA is forecasting new vehicle sales of 16.7 million units in 2018, a decline of about 2.9% from the 17.2 million sales in 2017.
With the increase in testing at top technology companies, the question of if autonomous vehicles (AV) will roam the streets has turned into a question of when. However, there are still many roadblocks in the way that separate AV’s from the open marketplace.
With Ford creating a fractional ownership program, and GM investing heavily in ride-sharing company Lyft, manufacturers are trying to get ahead of major shake-ups in the industry.
The company suspended autonomous car testing in California after pedestrian death in Arizona
From self-driving systems, battery-powered vehicles, and even ride-sharing initiatives that are changing how and why we move, these disruptive trends are moving the auto world into the future.
The Cantin Automotive Insider and the Dave Cantin Group attended NADA Show Expo this weekend. Here's a preview of what happened.
Car buyers have evolved in recent years, and they know more than ever by the time they step into a dealerships. Logic dictates that car selling must change with these new trends. It helps to start learning what it is car buyers really want from a dealership in 2018.
Mercedes-Benz and Via have launched their jointly owned ViaVan service in London, offering a different kind of ridesharing experience that is shaping up to be quite the contender against rival, Uber.
While a lot of the profit and loss depends on the vehicle itself, Lyft and Uber drivers could see some cost savings if they’re driving an electric vehicle, and there’s some analysis to back this up.
Earlier this year, LexisNexis Risk Solutions boosted auto insurers’ ability to build customer-facing Web-sites and apps that integrated telematics information into companies’ customer support...
Here’s a conundrum: carmakers are increasingly putting communications platforms in cars, so who reaps the rewards? Automakers or telecom companies? Automakers are building the...
It would appear that production hiccups have occurred in Tesla’s Fremont, California assembly line, where work on the company’s new Model 3 electric sedan has been temporarily shut down for the second time since late February.
Dow Performance Silicones is introducing a new silicone-based additive, HMB-1903, to minimize squeaking noise in automotive interiors, reported Plastics Today’s Stephen Moore.
New integration between Dealer Wizard and Auto/Mate Dealership Systems will allow dealerships that use both solutions to benefit from the real-time data exchange between the two systems.
KPA Services, LLC, a provider of solutions for risk management, including environmental health and safety (EHS) risk management, has acquired Louisiana-based Environmental Risk Management & Safety, Inc. (ERS).
Tesla finally thinks it will have AWD Model 3s rolling off the line sometimes in July, an answer prompted by a tweet from a reservation holder.
Electrify America, a Virginia-based Volkswagen subsidiary, is on a mission to build a comprehensive electric vehicle (EV) charging network across the U.S., with stations no more than 120 miles apart.
In light of all the bad press autonomous driving has received, MIT wants to get some answers and figure out just exactly how comfortable the American public is with autonomous technology.
Some Chevy drivers who use Shell stations may soon be able to pay for their gas right from their car’s dashboard via the infotainment system, eliminating the need to swipe cards at the pump.
As J.D. Power and LMC Automotive predicted earlier this week based on the first 17 days of the month, April has brought some lackluster sales numbers...
Whoever controls the lion’s share of connected car data may need to convince the public in the future that the goal is to improve the customer experience, not make a pile of cash from selling the data to the highest bidder.
Toyota announced this week that it plans to start designing and selling vehicles in the U.S. by 2021 that can communicate with each other via short-range wireless technology to avoid accidents.
Imagine this scenario: it’s been a slow month in the dealership. The sales guys are playing Angry Birds or fiddling with their fantasy football...
While hard numbers for April auto sales won’t be available until tomorrow at the earliest, research consultancies J.D. Power and LMC Automotive have cautioned...
Amazon Prime members have long enjoyed speedy package delivery to their homes, and now the retail giant wants to make it even easier to...
RPlates, made by Reviver Auto, is a “smart” license plate that has the ability to assist law enforcement and help users pay for vehicle registrations without a paper trail.
“What will my total monthly car payment be?” It’s a hard question to answer, and one that comes up a lot at dealerships. Often, it’s...
Coca-Cola linked up with startup in-car commerce platform Cargo to provide beverages to Uber and Lyft passengers in Cargo’s headquarter market of Atlanta. A Cargo-equipped...
Tired of paying high electric bills? Consider following the example of Charlottesville, Virginia-based Colonial Nissan. Thanks to the installation of a new solar superstructure...