The Risk Averse Experience

By Tracey Schelmetic What Will “Risk Averse” Vehicle Shopping Look Like? In the earliest days of COVID-19, we hoped it was a temporary blip: a wildfire...

How Not to Succeed

By Adam Rapp It was early in March of this year when Olivia Vera dropped off her vehicle at Nissani Brothers Hyundai in Culver City,...

COVID-19 Update: A New Market for Parts Departments

By Desiree Homer With the major upset in operations brought on by COVID-19, there are a few silver linings and unintended benefits arising. Dealers learned...

COVID-19 Update: Outlook Improves in the Used Car Market

By Desiree Homer The reopening has been a cautious endeavor for dealers nationwide over the last few days. Dealertrack’s Mandi Fang discussed the changing industry...

“Investing in Tomorrow’s Leaders Today”

By Adam Rapp Believe it or not, your dealerships could come out of the pandemic stronger than they were before. In these times of uncertainty,...

COVID-19 Update: Free Oil Changes & Car Washes for Healthcare Workers

By Desiree Homer How One Dealer Is Getting Extra Mileage Out of Existing COVID-related Automaker Incentives The country will begin to reopen in phases, and at...

COVID-19 Update: Rural Dealers vs. Metro Dealers in a Race to Reopen

By Desiree Homer The county lines between communities have become a hot topic in many regions. As states roll out plans for continued mitigation and...

Masked or Unmasked?

By Adam Rapp If you feel confused about whether people should wear masks and why and what kind, you're not alone. The short answer is...

COVID-19 Update: 8.9 Million People Plan to Use Their Stimulus Checks to Buy Cars

By Desiree Homer Dealers Looking to Liquidate the Used Car Inventory In a recent Dealer News Today podcast, Dale Pollak, the founder of vAuto and Executive...

Could There Be A Cash for Clunkers Comeback?

Ford Expects Government Talks That Would Benefit Dealers & Car Buyers Alike By Desiree Homer Right now, Ford is making ventilators and face shields to aid...

COVID-19 Update: Enhancing the Service Lane During the Age of Coronavirus

By Desiree Homer Many dealerships adapted quickly to the necessary changes and safety requirements for their service drives. As we head toward the coming weeks...

COVID-19 Update: Car Buyers Know What They Want

By Desiree Homer The New Rules of Customer Engagement Dealers are hustling online to offer touch-less car-buying experiences, but there’s another piece to the customer journey...

Sign the Petition! #AllowSafeAutoSales

Sign the Petition to Join Forces in Creating a Dealer Operations Movement In a time when some dealers are not allowed to engage in sales,...

COVID-19 Update: How Dealers Can Benefit from the Paycheck Protection Program

By Desiree Homer Part 2: Action Steps Dealer Owners Can Take Today Yesterday, we offered some insight and resources for dealer owners and managers to help...

An Open Letter to Dealers In a Time of COVID-19

Dealer Principals, General Managers, My Fellow Automotive Retailers, We are living in unprecedented times and these times will require strength, creativity, and faith.  Car business...

COVID-19 Update: Dealership Vendors Are Waiving Fees

By Desiree Homer In our current, ‘everyone has to do their part,’ market, we’re seeing reports of various companies switching gears to contribute to an...

What Can Dealerships Be Doing Right Now?

By Desiree Homer Keeping the Engagement & Revenue Channels Open How’s your dealership holding up right now? There’s a lot you can’t do. Whether your state...

COVID-19 Update: Stimulus Relief Is Coming As A Deal Is Made In Washington

By Desiree Homer Relief may be on the way as both sides of the aisle agree to a $2 trillion stimulus package. The economy may...

COVID-19 Update: Dealership Trade Groups Ask Washington for Clarification on “Essential Business”

By Desiree Homer Can You & Should You Be Open to Sell Right Now? You may have been struggling to interpret the latest round of “essential...

COVID-19 Update: Making Cash Management Decisions

By Desiree Homer Many dealers recognize that solvency in the future will depend on decisions they can make today. The current economic conditions may be...

COVID-19 Update: What The Auto Production Halt Means for Dealers

By Desiree Homer How Dealerships Continue to Connect with Customers Dealerships nationwide are adjusting their operational procedures. Some states, like California, have enacted ‘shelter in place’...

COVID-19 Update: GM Financial Offers Floorplan Relief

By Desiree Homer Look for the Helpers & Be the Helpers Many changes continue to unfold in this uncertain landscape. GM Financial is looking to offer...

Prepare

Dealer News Today is committed to curating the most helpful content to support dealers in troubleshooting and planning for what is next, even if...

What Dealerships Can Learn from the Girl Scouts

By Desiree Homer  It’s that time of year again. The neighborhood Girl Scouts are setting up tables outside your favorite markets, filling up your social...

Are Call Management Strategies Still Working?

By Desiree Homer The digital subscription, add to cart world of today is much different than it was ten or twenty years ago. Before the...

How Dealers Are Thinking Outside the Box for Cash Flow

By Desiree Homer As the profit margins on new vehicles narrow, many dealers have invested their focus to the growth of used and certified pre-owned...

Keeping Brick and Mortar In Line with Online

By Amy Losonsky There are some folks nowadays that claim the internet is everything.  They research and work online, pay all of their bills and...

Appraisal-to-Trade Ratios: Sharpening Your Pencil at Every Stage of Your Process

By Desiree Homer Your appraisal-to-trade ratio is one of those key metrics that varies by market but is typically driven by your sales and service...

Diversifying Your Workforce

By Maggie McBride Every business has a stake in the community around them, from counting on them to patronize your dealership, to being members of...

Variable Cost to Market Best Practices

Understanding How to Embrace & Anticipate Changes in Your Market By Desiree Homer The variable cost to market is a key performance indicator that tends to...