COVID-19 Update: A New Market for Parts Departments
By Desiree Homer
With the major upset in operations brought on by COVID-19, there are a few silver linings and unintended benefits arising. Dealers learned...
How Not to Succeed
By Adam Rapp
It was early in March of this year when Olivia Vera dropped off her vehicle at Nissani Brothers Hyundai in Culver City,...
The Risk Averse Experience
By Tracey Schelmetic
What Will “Risk Averse” Vehicle Shopping Look Like?
In the earliest days of COVID-19, we hoped it was a temporary blip: a wildfire...