Leadership Opportunity Knocking
By Sandy Zannino
I wake up daily, wondering what the changes will be. I’m guessing you do, too. This unprecedented situation is constantly shifting and...
Putting Public Dealerships’ Stock Prices in Perspective
By Brian Alwine
It would be easy to look at the drop in the six publicly traded dealership groups’ stock prices in the first three...
An Open Letter to Dealers In a Time of COVID-19
Dealer Principals, General Managers, My Fellow Automotive Retailers,
We are living in unprecedented times and these times will require strength, creativity, and faith. Car business...
Gallagher Pandemic HR Preparedness Guide
There is no shortage of conversation around COVID-19 and how dealers are struggling to navigate through the information, new guidance, and legalities. Dealer News...
Prepare
Dealer News Today is committed to curating the most helpful content to support dealers in troubleshooting and planning for what is next, even if...
DNT Webisodes: At NADA with Derek D
Derek D challenges NADA exhibitors in a battle of automotive wits. Thanks to Dan and Savannah from Impact Direct, Brianna and Katie from Level Funded...
Are You Listening to Your Customers?
How Your BDC Can Hurt You by Not Answering Your Customers’ Questions
By Brian Brown, COO, Dave Cantin Group
Have you ever told a white lie...
From Boss to Coach: BUT HOW?
A version of this article was originally published on LinkedIn by Stephanie Licata, M.A. A.C.C.
I just read my zillionth article on how bosses are...
Stories From the Field: Are Dealers Leveraging the Purchase Funnel?
By Bruno Lucarelli
It seems there’s a different version of the purchase funnel for every industry, and rightly so. Business to Business (B2B) is certainly...
DCG Consulting: Becoming An Extraordinary Dealer
By Stephanie Licata
As I write this, I am sitting in the customer lounge of my popular import brand dealership, one I’ve been doing business...
Stories From the Field: Does Your Dealership Need A Marketing Director?
By Bruno Lucarelli
We all know that dealerships love to outsource. In the days of newspaper domination, many dealerships relied on local agencies to act...
The Five Questions of DCG Capital: Question Five
Would you rather spend time running your business or spend it arranging for the financing you need to grow your business?
The answer is likely...
Stories From The Field: How Dealers Can Step Up Their Social Media Game
By Bruno Lucarelli
There seems to be a disconnect from reality in the automotive advertising world regarding social media. Agencies have somehow convinced dealers that...
The Five Questions of DCG Capital: Question Four
Is your bank giving you the absolute best rates?
Unless you are constantly comparison shopping interest rates, it is impossible to know.
“Banks are in business...
The Five Questions of DCG Capital: Question Three
Do you operate your dealership on a cash basis?
The answer is almost certainly not.
“There is virtually no business in existence today that can truly...
The Five Questions of DCG Capital: Question Two
Do you constantly monitor every bank actively involved in providing credit to the auto-dealer market?
The answer is nobody does. Which is what DGC Capital...
Stories From The Field: Can Connected Cars Lead to Dealer Profit?
By Bruno Lucarelli
Connected cars aren’t just the future; they’re the present. Vehicles equipped with internet access are constantly sharing data, either between devices or...
The Five Key Questions of DCG Capital: Question One
by Kevin Donovan
This is the first in a five-part series of articles about the various ways in which DCG Capital can assist automotive dealerships....
Stories From The Field: Dealers Versus The Internet
By Bruno Lucarelli
In 2004, I was selling Autotrader.com’s used car listing service. Even that far into the internet age, most car dealers still likened...
Stories From the Field: Should Your Dealership Abandon Traditional Media?
by Bruno Lucarelli
When I moved from local TV to local Digital Media Sales at Autotrader.com in 2004, no one could have anticipated what impact...
DCG Capital: Investing In Your Capital
Operating a successful dealership can be a challenging, but rewarding, experience. Securing a business loan from a traditional lender, however, can often end up...
Stories From The Field: Outsourced Staffing Increases CSI
By Bruno Lucarelli
It’s 8:30 AM on Monday. Service customer vehicles are stacked up all the way to the highway. Without anyone to direct them,...
Stories from The Field: Assembly Line: Good for Cars, Bad for SEO
by Bruno Lucarelli
When consumers start car shopping in the twenty-first century, they don’t turn on the radio or local cable television to do it....
Stories From The Field: Charity And ROI Are Not Mutually Exclusive
by Bruno Lucarelli
Auto dealers are some of the largest retailers in communities across America and, as local businesses, they are expected to participate in...
Is Your Dealership Retaining Top Talent?
By Stephanie Licata, M.A., A.C.C.
You may wonder why your “best salesperson” left your dealership or why you keep investing in people who don’t stay....
Before You Finalize Your 2019 Advertising Budget, Analyze Last Year’s Budget
By Brian Brown, COO, Dave Cantin Group
It’s the beginning of a New Year, which means a lot of things for your dealership, not least...
Success in Dealership Sales and Acquisitions Requires Due Diligence
In the buying and selling of dealerships, one of the most critical aspects is having the right information to evaluate and ultimately craft both...
Avoid Over-Communicating with Too Many Email Blasts
By Brian Brown, COO, Dave Cantin Group
How many times a month does your store send out an e-mail blast to customers? Once? Three times?...