Key Features

Featured long form articles exclusive to Dealer News Today.

Close to Your Chest or Cards on the Table? Transparency Around Incentives Builds Customer...

By Al Bredenberg, Senior Contributor, Dealer News Today When someone asks what you do for a living, you’re proud to respond, “I sell cars.” But...

Emerging Catalog Technologies Can Rev Up Auto Parts Sales

By Al Bredenberg, Senior Writer Thinking about boosting your service and parts business to make up for softer new car sales? Selling original equipment parts...

Changing Trends in Auto Retail Call for Resiliency in F&I

By Al Bredenberg, Senior Writer If you asked the typical consumer what’s their favorite part of the car-buying experience, entering the F&I box likely wouldn’t...

Millennials Won’t Buy Cars? That’s Not Actually True

By Amy Corr Depending on what research you read, the future is either bright or grim for automotive manufacturers and the dealerships that sell their...

Declining Margins and Increased Supply Is Putting Pressure on Inventory Financing

By Kevin Donovan With Fourth of July incentive pricing still upon us, most new- and used-car dealers seem to have weathered the worst of the...

Used Electric Vehicles: Retailers Gear Up for the Remarketing Challenge

by Al Bredenberg, Senior Writer U.S. dealerships already struggle with selling electric cars, which make up a small but growing portion of inventory in the...

The Generation Gap That Threatens Dealership Service Operations

by Kevin Donovan There is a perfect storm brewing in the American labor market that’s posing particular problems for auto-dealer service and maintenance operations. Mechanics...

What Local Dealerships Can Learn From The Rise Of Craft Beer Companies

by Amy Corr How many small businesses reside in your town? How many have gone out of business? With the convenience of Amazon Prime and...

Augmented Reality: Smartglasses Deliver Hands-Free Tech Support to the Service Bay

by Al Bredenberg, Senior Writer Augmented reality (AR) is virtual reality’s lesser known twin. Rather than create a reality from scratch, as virtual reality does,...

The Payoff of Non-Commissioned Auto Sales

By Kathryn Pomroy Motivated by money and driven by the adrenaline of a major payoff, commissioned auto salespeople fit the image of a slick-tongued guy...

Nervous Auto Lenders Pressure Dealers to Tighten Up Verifications

By Al Bredenberg, Senior Writer “I want to put you in this car today. How much do you make?” The days are disappearing when a credit...

How Local Car Dealerships Use Social Media

By Amy Corr, Feature Writer Thanks to social media and the Internet, car buying no longer takes a weekend of walking car lots, negotiating a...

Dealers Look to Incentives for New Car Profitability

By Kathryn Pomroy Between 2009 and 2016, dealers saw car sales rise steadily. Over the past few years, however, vehicle production has slumped due to...

Rural, Family-Owned Dealerships Are Thriving in the Midwest

By Desiree Homer When you think of the Midwest, it’s typical to think of Chicago, St. Louis or Indianapolis. But in between those cities, there...

Dealer of the Month: A Roller Coaster Ride

Ask anyone in the auto dealership industry about running a successful business, and you’ll be met with similar answers: it is full of its...

Video Walkarounds Help Dealers Move Inventory

By Al Bredenberg, Senior Writer “The customer and I had been corresponding via email for about two days,” said a Volvo salesperson in Alexandria, Va....

A Hybrid Way to An Electric Future

By Amy Corr, Featured Writer It’s been more than 20 years since hybrid vehicles hit the marketplace. Like anything new, education was, and remains, key....

Maximizing Used Car Profit

By Kathryn Pomroy Generally, dealers make more money selling used cars than new. For the ninth consecutive year, 2019 is showing a continued upward trend...

Finish the Year Strong: Brilliant Ideas & Best Practices

By Desiree Homer As you head into the fourth quarter, surely you have your eye on year-end objectives. Perhaps the year so far has been...

Stories From the Field: Does Your Dealership Need A Marketing Director?

By Bruno Lucarelli We all know that dealerships love to outsource.  In the days of newspaper domination, many dealerships relied on local agencies to act...

The Importance of OEM Parts/Accessories for Dealers

By Amy Corr In the automotive industry there are really two options when it comes to replacement parts: Original equipment manufacturer (OEM) parts or Aftermarket...

Could Public EV Charging Stations Find a Place at Auto Dealerships?

By Al Bredenberg If your dealership is selling electric vehicles (EVs), you most likely already have a charging station in your service area. However, could...

Cooperation Stems Supply Disruption during GM/UAW strike

By Kevin Donovan The spirit of cooperation helped General Motors-branded dealerships across the country survive the sudden dearth of supply resulting from the GM/United Auto...

Is Your Dealership Building Loyalty in the Service Drive?

7 Tips to Help You Assess Your Service Department’s Best Practices By Desiree Homer As a dealership owner, you wear many hats in managing the various...

Adjusting to the Post-Cash for Clunkers Market

Remembering the frenzy that was and discussing the industry best practices since By Desiree Homer There’s not an industry that wasn’t affected by what many called...

Buy Here, Pay Here: A Growing Revenue Stream for Many U.S. Dealerships

By Desiree Homer Buy Here, Pay Here (BHPH) is a polarizing subject for dealers. You either love it or you don’t want to know about...

To AI or Not To AI: That Is the Question

By Amy Corr The days of Artificial Intelligence (AI) as a plot for a futuristic science fiction movie are gone. According to a 2019 CIO...

Inventory & the Art of Group Mind Reading

by Kathryn Pomroy To the consumer, dealer inventory is very personal. If within a 100-mile radius, a consumer finds a dozen vehicles that somewhat match...

Dealerships Learn to Fix the Sluggish Recon Operation (and Stop Bleeding Money)

The recon process often consists of many moving parts, especially when outside vendors and contractors are involved

Adjusting to the Post-Cash for Clunkers Market

By Desiree Homer Remembering the frenzy that was and discussing the industry best practices since There’s not an industry that wasn’t affected by what many called...