Adjusting to the Post-Cash for Clunkers Market
Remembering the frenzy that was and discussing the industry best practices since
By Desiree Homer
There’s not an industry that wasn’t affected by what many called...
What Dealerships Can Learn from the Girl Scouts
By Desiree Homer
It’s that time of year again. The neighborhood Girl Scouts are setting up tables outside your favorite markets, filling up your social...
Diversity and Inclusion Means Growing Your Talent Pool
by Desiree Homer
Expanding on the Current Equality Conversation within Your Hiring Process
The conversation is happening. Business leaders, companies small and large, and individuals are...
Millennials Won’t Buy Cars? That’s Not Actually True
By Amy Corr
Depending on what research you read, the future is either bright or grim for automotive manufacturers and the dealerships that sell their...
Maximizing Used Car Profits
By Kathryn Pomroy
Generally, dealers make more money selling used cars than new. For the ninth consecutive year, 2019 is showing a continued upward trend...
The Risk Averse Experience
By Tracey Schelmetic
What Will “Risk Averse” Vehicle Shopping Look Like?
In the earliest days of COVID-19, we hoped it was a temporary blip: a wildfire...
The Experts Have Spoken: Friction Has No Place in the Sales Process
By Desiree Homer
Dealers are digging in and surging forward in the new year by embracing innovative ideas and strategies that improve operations. It’s time...
Dealer of the Month: A Roller Coaster Ride
Ask anyone in the auto dealership industry about running a successful business, and you’ll be met with similar answers: it is full of its...
Dealerships Tapping into the Ride-share Revenue Stream
By Desiree Homer
When Uber first launched, no one realized how successful the ride-share market would become. Despite the publicity bumps along the way, ride-sharing...
The Wrong Side of 50 Percent
by Adam Rapp
It’s that time of the year again. The trees are in full bloom, the sun is shining and the temperatures are rising....
Buy Here, Pay Here: A Growing Revenue Stream for Many U.S. Dealerships
By Desiree Homer
Buy Here, Pay Here (BHPH) is a polarizing subject for dealers. You either love it or you don’t want to know about...
Video Killed The Radio Star (But It Can Help Email Stats)
By Amy Corr
When a company says they use video in emails, what does that actually mean? Is there a link to a video inside...
The Elephant in the Room is Here to Help
by Adam Rapp
Let’s put the pandemic aside for a moment and spotlight another issue of significant importance, racism. In all facets of life, racism...
Declining Margins and Increased Supply Is Putting Pressure on Inventory Financing
By Kevin Donovan
With Fourth of July incentive pricing still upon us, most new- and used-car dealers seem to have weathered the worst of the...
Dealerships Learn to Fix the Sluggish Recon Operation (and Stop Bleeding Money)
By Al Bredenberg
Many dealerships think of reconditioning as one of those secondary processes that can just be operated catch-as-catch-can. But the reality is that...
Achieving the Bentley Experience
By Adam Rapp
Bentley Motors is, in no uncertain terms, in a class of its own. With over a hundred years on the road, this...
Transparency & Data Is Transforming the Sales Process
By Desiree Homer
Car buyers have been using the power of the web to become better shoppers and negotiators for a few years now. The...
Video Walkarounds Help Dealers Move Inventory
By Al Bredenberg, Senior Writer
“The customer and I had been corresponding via email for about two days,” said a Volvo salesperson in Alexandria, Va....
The First 90 Days: What Every Dealership Should Know to Train & Retain Employees
By Stephanie Licata
The amount of money that employee turnover costs dealerships is no secret. For the nitty gritting on the staggering uphill battle the...
In Dealership Business, Success Isn’t Always Linear
by Tracey Schelmetic
When 2020 is rolled up to be analyzed, nearly every company – even the successful ones – are likely to find they...
To AI or Not To AI: That Is the Question
By Amy Corr
The days of Artificial Intelligence (AI) as a plot for a futuristic science fiction movie are gone. According to a 2019 CIO...
Prepare
Dealer News Today is committed to curating the most helpful content to support dealers in troubleshooting and planning for what is next, even if...
How Do You Plan for an Unknown Future?
by Tracey Schelmetic
How Do You Plan for an Unknown Future?
One of an entrepreneur’s most important functions is planning for the future. They predict...
Used Electric Vehicles: Retailers Gear Up for the Remarketing Challenge
by Al Bredenberg, Senior Writer
U.S. dealerships already struggle with selling electric cars, which make up a small but growing portion of inventory in the...
Mobile Business Platforms: Necessity Or Convenience For Dealerships?
Business intelligence platforms are essential for companies; they help analyze and mine data, predict future statistics and assist in setting/altering KPIs (key performance indicators), among other tasks.
Artificial Intelligence Homes in on Customers at the ‘Ready to Buy’ Moment
By Al Bredenberg
Right now, auto dealerships are tightening their belts, and with good reason. With many showrooms closed, digital sales and “contactless” delivery are...
The Evolution of Automotive Advertising & Television
By Desiree Homer
Are You Tapping Into Your Market Data & CTV?
They say the first auto ad appeared in an Ohio newspaper back in 1898....
A Hybrid Way to An Electric Future
By Amy Corr, Featured Writer
It’s been more than 20 years since hybrid vehicles hit the marketplace. Like anything new, education was, and remains, key....
Variable Cost to Market Best Practices
Understanding How to Embrace & Anticipate Changes in Your Market
By Desiree Homer
The variable cost to market is a key performance indicator that tends to...
Are You Delivering on Your Messaging Promises?
by Kerry Dowling
One of the first acts of most businesses in response to the global pandemic was customer messaging. This was especially true of...