Changing Trends in Auto Retail Call for Resiliency in F&I
By Al Bredenberg, Senior Writer
If you asked the typical consumer what’s their favorite part of the car-buying experience, entering the F&I box likely wouldn’t...
Maximizing Used Car Profits
By Kathryn Pomroy
Generally, dealers make more money selling used cars than new. For the ninth consecutive year, 2019 is showing a continued upward trend...
The Risk Averse Experience
By Tracey Schelmetic
What Will “Risk Averse” Vehicle Shopping Look Like?
In the earliest days of COVID-19, we hoped it was a temporary blip: a wildfire...
Rural, Family-Owned Dealerships Are Thriving in the Midwest
By Desiree Homer
When you think of the Midwest, it’s typical to think of Chicago, St. Louis or Indianapolis. But in between those cities, there...
Dealerships Tapping into the Ride-share Revenue Stream
By Desiree Homer
When Uber first launched, no one realized how successful the ride-share market would become. Despite the publicity bumps along the way, ride-sharing...
The Wrong Side of 50 Percent
by Adam Rapp
It’s that time of the year again. The trees are in full bloom, the sun is shining and the temperatures are rising....
Buy Here, Pay Here: A Growing Revenue Stream for Many U.S. Dealerships
By Desiree Homer
Buy Here, Pay Here (BHPH) is a polarizing subject for dealers. You either love it or you don’t want to know about...
Video Killed The Radio Star (But It Can Help Email Stats)
By Amy Corr
When a company says they use video in emails, what does that actually mean? Is there a link to a video inside...
The Elephant in the Room is Here to Help
by Adam Rapp
Let’s put the pandemic aside for a moment and spotlight another issue of significant importance, racism. In all facets of life, racism...
Millennials Won’t Buy Cars? That’s Not Actually True
By Amy Corr
Depending on what research you read, the future is either bright or grim for automotive manufacturers and the dealerships that sell their...
Dealerships Learn to Fix the Sluggish Recon Operation (and Stop Bleeding Money)
By Al Bredenberg
Many dealerships think of reconditioning as one of those secondary processes that can just be operated catch-as-catch-can. But the reality is that...
Achieving the Bentley Experience
By Adam Rapp
Bentley Motors is, in no uncertain terms, in a class of its own. With over a hundred years on the road, this...
Dealer of the Month: A Roller Coaster Ride
Ask anyone in the auto dealership industry about running a successful business, and you’ll be met with similar answers: it is full of its...
The First 90 Days: What Every Dealership Should Know to Train & Retain Employees
By Stephanie Licata
The amount of money that employee turnover costs dealerships is no secret. For the nitty gritting on the staggering uphill battle the...
In Dealership Business, Success Isn’t Always Linear
by Tracey Schelmetic
When 2020 is rolled up to be analyzed, nearly every company – even the successful ones – are likely to find they...
To AI or Not To AI: That Is the Question
By Amy Corr
The days of Artificial Intelligence (AI) as a plot for a futuristic science fiction movie are gone. According to a 2019 CIO...
Prepare
Dealer News Today is committed to curating the most helpful content to support dealers in troubleshooting and planning for what is next, even if...
How Do You Plan for an Unknown Future?
by Tracey Schelmetic
How Do You Plan for an Unknown Future?
One of an entrepreneur’s most important functions is planning for the future. They predict...
Declining Margins and Increased Supply Is Putting Pressure on Inventory Financing
By Kevin Donovan
With Fourth of July incentive pricing still upon us, most new- and used-car dealers seem to have weathered the worst of the...
Mobile Business Platforms: Necessity Or Convenience For Dealerships?
Business intelligence platforms are essential for companies; they help analyze and mine data, predict future statistics and assist in setting/altering KPIs (key performance indicators), among other tasks.
Artificial Intelligence Homes in on Customers at the ‘Ready to Buy’ Moment
By Al Bredenberg
Right now, auto dealerships are tightening their belts, and with good reason. With many showrooms closed, digital sales and “contactless” delivery are...
Video Walkarounds Help Dealers Move Inventory
By Al Bredenberg, Senior Writer
“The customer and I had been corresponding via email for about two days,” said a Volvo salesperson in Alexandria, Va....
Variable Cost to Market Best Practices
Understanding How to Embrace & Anticipate Changes in Your Market
By Desiree Homer
The variable cost to market is a key performance indicator that tends to...
Are You Delivering on Your Messaging Promises?
by Kerry Dowling
One of the first acts of most businesses in response to the global pandemic was customer messaging. This was especially true of...
Inventory & the Art of Group Mind Reading
by Kathryn Pomroy
To the consumer, dealer inventory is very personal. If within a 100-mile radius, a consumer finds a dozen vehicles that somewhat match...
What Can Dealerships Be Doing Right Now?
By Desiree Homer
Keeping the Engagement & Revenue Channels Open
How’s your dealership holding up right now? There’s a lot you can’t do. Whether your state...
Dealerships: Reconsider Stocking Multiple Model Combinations
By Amy Corr
When consumers research their next car, there’s undoubtedly a few must-have requirements, whether it’s model, engine size, leather seats, and heated seats....
Used Electric Vehicles: Retailers Gear Up for the Remarketing Challenge
by Al Bredenberg, Senior Writer
U.S. dealerships already struggle with selling electric cars, which make up a small but growing portion of inventory in the...
How Can Dealerships Take Advantage of Small Business Saturday?
Even though Small Business Saturday tends to focus on the mom-and-pop shops with 10 or fewer employees, it really could be seen as a matter of perspective because dealerships have a similar setup, just on a larger scale
The Hertz Bankruptcy Effect
by Desiree Homer
A Deeper Dive Into the Emerging Market
During Episode 48 of the Dealer News Today podcast series, Dave Cantin spoke with Zo Rahim from...