Cooperation Stems Supply Disruption during GM/UAW strike
By Kevin Donovan
The spirit of cooperation helped General Motors-branded dealerships across the country survive the sudden dearth of supply resulting from the GM/United Auto...
Keeping Brick and Mortar In Line with Online
By Amy Losonsky
There are some folks nowadays that claim the internet is everything. They research and work online, pay all of their bills and...
Editor’s Prerogative: Expand Your Circle
by Evan Rapp
Editor-in-Chief
Because the game wasn’t racially integrated until 1947, the historical rankings of Negro League ballplayers remains one of the most active debates...
Emerging Catalog Technologies Can Rev Up Auto Parts Sales
By Al Bredenberg, Senior Writer
Thinking about boosting your service and parts business to make up for softer new car sales? Selling original equipment parts...
Used Electric Vehicles: Retailers Gear Up for the Remarketing Challenge
How big a challenge do used EVs present to auto sellers, and what strategies and practices are proving successful in marketing this growing percentage of the pre-owned inventory?
“Investing in Tomorrow’s Leaders Today”
By Adam Rapp
Believe it or not, your dealerships could come out of the pandemic stronger than they were before. In these times of uncertainty,...
Growth & Development Isn’t Always Linear
How Failure Is an Ingredient for Exponential Growth & Success
By Desiree Homer
Thomas Edison is famously quoted as saying, “I have not failed. I’ve just found...
Dealers Look to Incentives for New Car Profitability
By Kathryn Pomroy
Between 2009 and 2016, dealers saw car sales rise steadily. Over the past few years, however, vehicle production has slumped due to...
Dealers Rework Compensation Models to Find and Keep the Best Employees
By Al Bredenberg
Perhaps the greatest asset any business owns is its “human capital” -- its people. New approaches to compensation are helping some dealers...
The Next Normal: What Does Automotive Advertising Look Like Post-COVID?
by Amy Corr
As states begins to lift lockdown rules and slowly reopen, glimmers of a pre-COVID-19 life emerge. Our next normal will change everything...
Is Your Dealership Building Loyalty in the Service Drive?
7 Tips to Help You Assess Your Service Department’s Best Practices
By Desiree Homer
As a dealership owner, you wear many hats in managing the various...
Are Call Management Strategies Still Working?
By Desiree Homer
The digital subscription, add to cart world of today is much different than it was ten or twenty years ago. Before the...
Don’t Sleep on Your Inventory Nightmare
by Adam Rapp
Are we headed for the nightmare scenario? Cases are starting to spike again which means plants and factories will be shutting down....
Changing Trends in Auto Retail Call for Resiliency in F&I
By Al Bredenberg, Senior Writer
If you asked the typical consumer what’s their favorite part of the car-buying experience, entering the F&I box likely wouldn’t...
What Local Dealerships Can Learn From The Rise Of Craft Beer Companies
How are small, local breweries succeeding and what can local dealerships learn from this vastly different industry to not only survive, but thrive?
How Not to Succeed
By Adam Rapp
It was early in March of this year when Olivia Vera dropped off her vehicle at Nissani Brothers Hyundai in Culver City,...
Your Customer Wants to Buy a Boat – Are You Able to Still Sell...
By Desiree Homer
A lot has changed for dealers in the industry over the last several months. And by change, we’re not talking subtle operational...
Rural, Family-Owned Dealerships Are Thriving in the Midwest
By Desiree Homer
When you think of the Midwest, it’s typical to think of Chicago, St. Louis or Indianapolis. But in between those cities, there...
Super Bowl Advertising At Dealership Level: Much Ado About Nothing
By Amy Corr
Super Bowl ratings have declined each year since 2016, and last year’s 98.1 million viewers was the first time viewership dipped below...
Vehicle Reconditioning – The Need for Speed
by Tracey Schelmetic
With the COVID-19 pandemic and the closure or operating restrictions of many auto manufacturing facilities, the number of news cars available has...
Adjusting to the Post-Cash for Clunkers Market
Remembering the frenzy that was and discussing the industry best practices since
By Desiree Homer
There’s not an industry that wasn’t affected by what many called...
What Dealerships Can Learn from the Girl Scouts
By Desiree Homer
It’s that time of year again. The neighborhood Girl Scouts are setting up tables outside your favorite markets, filling up your social...
Diversity and Inclusion Means Growing Your Talent Pool
by Desiree Homer
Expanding on the Current Equality Conversation within Your Hiring Process
The conversation is happening. Business leaders, companies small and large, and individuals are...
Millennials Won’t Buy Cars? That’s Not Actually True
By Amy Corr
Depending on what research you read, the future is either bright or grim for automotive manufacturers and the dealerships that sell their...
Maximizing Used Car Profits
By Kathryn Pomroy
Generally, dealers make more money selling used cars than new. For the ninth consecutive year, 2019 is showing a continued upward trend...
The Risk Averse Experience
By Tracey Schelmetic
What Will “Risk Averse” Vehicle Shopping Look Like?
In the earliest days of COVID-19, we hoped it was a temporary blip: a wildfire...
The Experts Have Spoken: Friction Has No Place in the Sales Process
By Desiree Homer
Dealers are digging in and surging forward in the new year by embracing innovative ideas and strategies that improve operations. It’s time...
Dealer of the Month: A Roller Coaster Ride
Ask anyone in the auto dealership industry about running a successful business, and you’ll be met with similar answers: it is full of its...
Dealerships Tapping into the Ride-share Revenue Stream
By Desiree Homer
When Uber first launched, no one realized how successful the ride-share market would become. Despite the publicity bumps along the way, ride-sharing...
The Wrong Side of 50 Percent
by Adam Rapp
It’s that time of the year again. The trees are in full bloom, the sun is shining and the temperatures are rising....