The Importance of OEM Parts/Accessories for Dealers
By Amy Corr
In the automotive industry there are really two options when it comes to replacement parts: Original equipment manufacturer (OEM) parts or Aftermarket...
Appraisal-to-Trade Ratios: Sharpening Your Pencil at Every Stage of Your Process
By Desiree Homer
Your appraisal-to-trade ratio is one of those key metrics that varies by market but is typically driven by your sales and service...
Act As If – Reimagining New Car Sales
by Kerry Dowling
Dealer News Today has spent a good deal of time recently talking about the ways dealerships have had to reimagine how they...
The Payoff of Non-Commissioned Auto Sales
in the past decade, there seems to be an acceleration in non-commissioned auto sales, with dealerships around the country opting for customer service and repeat business over selling the highest priced vehicle on the lot.
How Top Automotive Manufacturers Are Navigating Marketing During COVID-19
By Amy Corr
Like most industries, automotive dealerships have been hit hard by the pandemic and the subsequent shut-downs nationwide. Many employees are furloughed, or...
Is Bad News Souring Your Customers’ Expectations?
By Desiree Homer
Or Worse Yet, Is It Souring Yours?
Listen, we get it. The hardships right now are real – for everyone. Thousands are still...
Nervous Auto Lenders Pressure Dealers to Tighten Up Verifications
By Al Bredenberg, Senior Writer
“I want to put you in this car today. How much do you make?”
The days are disappearing when a credit...
Dealership Engagement: Staying Relevant in an Ever-Changing Buying Landscape (and sell more cars as...
By Desiree Homer
Looking at the year ahead, your dealership is most likely going to make improvements on last year’s lead source strategies. The best...
The Art of Successful Strategizing
by Adam Rapp
As the pandemic persists, many dealerships have been left with no choice but to run at half capacity. If your dealership falls...
Could Public EV Charging Stations Find a Place at Auto Dealerships?
By Al Bredenberg
If your dealership is selling electric vehicles (EVs), you most likely already have a charging station in your service area. However, could...
Keeping Brick and Mortar In Line with Online
By Amy Losonsky
There are some folks nowadays that claim the internet is everything. They research and work online, pay all of their bills and...
Editor’s Prerogative: Expand Your Circle
by Evan Rapp
Editor-in-Chief
Because the game wasn’t racially integrated until 1947, the historical rankings of Negro League ballplayers remains one of the most active debates...
Close to Your Chest or Cards on the Table? Transparency Around Incentives Builds Customer...
By Al Bredenberg, Senior Contributor, Dealer News Today
When someone asks what you do for a living, you’re proud to respond, “I sell cars.” But...
Used Electric Vehicles: Retailers Gear Up for the Remarketing Challenge
How big a challenge do used EVs present to auto sellers, and what strategies and practices are proving successful in marketing this growing percentage of the pre-owned inventory?
“Investing in Tomorrow’s Leaders Today”
By Adam Rapp
Believe it or not, your dealerships could come out of the pandemic stronger than they were before. In these times of uncertainty,...
Growth & Development Isn’t Always Linear
How Failure Is an Ingredient for Exponential Growth & Success
By Desiree Homer
Thomas Edison is famously quoted as saying, “I have not failed. I’ve just found...
How Local Car Dealerships Use Social Media
By Amy Corr, Feature Writer
Thanks to social media and the Internet, car buying no longer takes a weekend of walking car lots, negotiating a...
Dealers Rework Compensation Models to Find and Keep the Best Employees
By Al Bredenberg
Perhaps the greatest asset any business owns is its “human capital” -- its people. New approaches to compensation are helping some dealers...
The Next Normal: What Does Automotive Advertising Look Like Post-COVID?
by Amy Corr
As states begins to lift lockdown rules and slowly reopen, glimmers of a pre-COVID-19 life emerge. Our next normal will change everything...
Cooperation Stems Supply Disruption during GM/UAW strike
By Kevin Donovan
The spirit of cooperation helped General Motors-branded dealerships across the country survive the sudden dearth of supply resulting from the GM/United Auto...
Are Call Management Strategies Still Working?
By Desiree Homer
The digital subscription, add to cart world of today is much different than it was ten or twenty years ago. Before the...
Don’t Sleep on Your Inventory Nightmare
by Adam Rapp
Are we headed for the nightmare scenario? Cases are starting to spike again which means plants and factories will be shutting down....
Emerging Catalog Technologies Can Rev Up Auto Parts Sales
By Al Bredenberg, Senior Writer
Thinking about boosting your service and parts business to make up for softer new car sales? Selling original equipment parts...
What Local Dealerships Can Learn From The Rise Of Craft Beer Companies
How are small, local breweries succeeding and what can local dealerships learn from this vastly different industry to not only survive, but thrive?
How Not to Succeed
By Adam Rapp
It was early in March of this year when Olivia Vera dropped off her vehicle at Nissani Brothers Hyundai in Culver City,...
Your Customer Wants to Buy a Boat – Are You Able to Still Sell...
By Desiree Homer
A lot has changed for dealers in the industry over the last several months. And by change, we’re not talking subtle operational...
Dealers Look to Incentives for New Car Profitability
By Kathryn Pomroy
Between 2009 and 2016, dealers saw car sales rise steadily. Over the past few years, however, vehicle production has slumped due to...
Super Bowl Advertising At Dealership Level: Much Ado About Nothing
By Amy Corr
Super Bowl ratings have declined each year since 2016, and last year’s 98.1 million viewers was the first time viewership dipped below...
Vehicle Reconditioning – The Need for Speed
by Tracey Schelmetic
With the COVID-19 pandemic and the closure or operating restrictions of many auto manufacturing facilities, the number of news cars available has...
Is Your Dealership Building Loyalty in the Service Drive?
7 Tips to Help You Assess Your Service Department’s Best Practices
By Desiree Homer
As a dealership owner, you wear many hats in managing the various...